Frequently asked questions
Yes, we understand that every business has unique requirements. That's why we offer customizable wholesale solutions to cater to your specific needs and preferences. Whether you require specialized packaging, tailored inspection procedures, or personalized bundling arrangements, our team is committed to working closely with you to develop a solution that aligns with your business objectives and enhances your overall results.
By leveraging our wholesale services, you can optimize your operations by outsourcing various tasks involved in handling inventory and shipments. This allows you to focus on core business activities while ensuring efficient handling, packaging, and distribution of your products. Whether it's simplifying logistics, reducing labor costs, or enhancing product quality control, our comprehensive services can improve your business results.
Our wholesale services encompass a range of tasks to streamline your supply chain processes. These include receiving Less than Truckload (LTL) shipments, conducting inspections, palletizing goods, forwarding cartons, bundling items, and providing regular prep and pack services for all products.
Online Arbitrage refers to sourcing products from online retailers, like Walmart or Target, and selling them on Amazon for a profit. Our Amazon FBA prep service is designed to assist sellers in handling various tasks such as product inspection, labeling, packaging, and shipping to Amazon fulfillment centers. We streamline the logistical aspects, allowing sellers to focus on sourcing profitable products and growing their business.
Whether you're just starting out in Online Arbitrage or you're a seasoned seller looking to streamline your operations, our Amazon FBA prep service offers valuable benefits. For newcomers, we provide guidance and support in understanding the intricacies of OA and navigating the complexities of selling on Amazon. For experienced sellers, we offer efficiency and scalability by handling time-consuming tasks, allowing them to focus on strategic aspects of their business, such as product research and expansion into new markets. Our goal is to serve as a trusted partner for sellers at every stage of their journey in the world of Online Arbitrage.
Online Arbitrage presents unique challenges compared to traditional retail Arbitrage, such as dealing with multiple online platforms, managing diverse product sources, and ensuring compliance with Amazon's stringent FBA requirements. Our specialized service is equipped to handle these challenges by providing expertise in navigating online marketplaces, efficiently processing and preparing products for shipment, and ensuring that all FBA guidelines are met. We aim to alleviate the logistical burdens associated with OA, empowering sellers to scale their operations effectively.
We provide comprehensive 3PL (Third-Party Logistics) services tailored specifically for private label sellers. This includes managing prep, storage of overstock, and shipment creation. Our aim is to streamline your operations, allowing you to focus on growing your brand while we handle the logistics.
By partnering with us, private label sellers can enjoy hassle-free logistics management. We prepare their products, store overstock inventory, and efficiently create shipments, ultimately saving them time and resources. This enables sellers to concentrate on product development, marketing, and expanding their business.
Our dedication to understanding the unique needs of private label sellers sets us apart. We offer personalized solutions tailored to each client's requirements, ensuring smooth operations and timely deliveries. With our expertise in the intricacies of private label logistics, we strive to be more than just a service provider; we aim to be a trusted partner in your brand's success.
Our commitment is to deliver your products swiftly and efficiently. For OA (Original Account) clients, we aim to ship within 48-72 hours of receiving your order. For wholesale clients, you can anticipate shipment within 24-48 hours, while private label clients can expect their orders to be shipped within 24 hours. Rest assured, we prioritize timely delivery for all our clients.
We understand the importance of timely delivery. If, for any reason, your order exceeds the stipulated shipment timeframe, please reach out to our customer service team immediately. We'll investigate the matter promptly and provide you with updates on the status of your shipment. Your satisfaction is our priority, and we'll work diligently to ensure your order reaches you as soon as possible.
While we strive to expedite all orders within the mentioned timeframes, we understand that some situations may require even quicker delivery. If you have urgent shipping requirements, don't hesitate to get in touch with our customer service team, and we'll do our best to accommodate your needs. Additional expedited shipping options may be available, depending on your location and the nature of your order. Let us know your requirements, and we'll work with you to find the best solution.
Yes, we do! While our aim is to ship your products as swiftly as possible, we understand that sometimes you may need storage solutions. For items requiring storage beyond a week, we offer the convenience of keeping them in our storage facilities for an additional fee.
If needed, you can store your products with us for longer durations. The fee structure for storage beyond the initial week will vary based on factors such as the duration of storage and the volume of products. For specific details regarding storage duration and associated fees, please reach out to our customer support team.
Absolutely! If you need your products retrieved from storage before the agreed-upon time, get in touch with us, and we'll make the necessary arrangements. Depending on the duration of storage, there might be adjustments in the storage fees, but we'll ensure a seamless process for retrieving your items.
We manage all your returns efficiently. Whether it's returning OA products to the source or handling incoming MF (Merchant Fulfilled) order returns, our team ensures a seamless process from start to finish.
Yes, absolutely. We also take care of FBA removal orders, ensuring hassle-free handling and management of returns. Whether it's coordinating with Amazon or handling the logistics, we've got it covered.
Expect comprehensive support in managing all aspects of returns. From coordinating returns for OA products to handling MF order returns and FBA removal orders, our dedicated team ensures that the return process is smooth and hassle-free for you.